For us, data protection, meaning the protection of your identity and personal data in dealing with our website is a very important topic. In general, we do not access any personal data without your consent, only technical data that is necessary for the correct display and operation of our website.
When you visit our site for the first time, you can consent (or decline) to the use of your data (anonymized) to analyze page views. Here you can change your decision.
When you browse the Internet, data such as the name and version of your browser, operating system or the date and time of your visit is constantly requested. This information is anonymous and cannot be traced back to you. Without this technically necessary information, no website would work, not even ours. Therefore, this technical data is collected by our IT system as soon as you visit our website. The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f DSGVO.
Other, personal data such as your name, address or telephone number, through which we can identify you personally, will not be tapped by us without your consent. If you provide us with this information about yourself, you do so completely consciously and intentionally, for example by using a contact form or by calling us. We therefore do not automatically collect your personal data, nor do we pass it on to third parties or sell it.
We do our best to collect as little data as possible and to protect your personal data. We have concluded a data processing contract with our provider, who hosts this website (i.e. stores it and makes it accessible to you), in which the handling of your data is regulated. In addition, the transmission of (confidential) data on this website is protected by SSL encryption. Despite our best efforts, we must point out that there may always be security gaps in data transmissions over the Internet, complete protection is unfortunately not possible.
Responsible for data protection
Äußere Leipziger Straße 18
Collection of general technical data on our website
For correct display and functioning, the following technical data is automatically collected and stored in the server log files when our website is accessed:
- Browser type, browser version and language
- verwendetes Betriebssystem
- Operating system used
- Host name of the accessing computer
- Date and time of the server request
- IP address
This technical data is stored separately from your personal data by our provider, with whom we have concluded a data processing contract. Your browser automatically transmits this data to our and the vast majority of other websites on the Internet. Your data remains anonymous, we cannot draw any conclusions about your person from it.
We need this technical information in order to present you with an optimal user experience, to be able to display our website optimally on every browser and operating system, and to be able to count and analyze the page views of our website.
Handling personal data
We receive personal data, i.e. data such as your name, address, telephone number and so on, with which we can directly identify you as a person, only with your consent. This happens, for example, when you fill out a contact form or transmit your data to us by telephone. By this active transmission, you agree that we receive your personal data.
We do not pass on or sell your personal data to third parties without your consent and delete it again when we no longer need it, you cancel, your order has been completed or when you request it.
Your IP address, which is stored when you visit our site, is made unrecognizable on the server after one day and automatically deleted after 30 days. The server is located in Frankfurt am Main, Germany.
Your rights in dealing with your data
We are obliged to obtain your consent if we request or require personal data from you. You can also visit this website without providing personal data. If you have consented to the transfer or use of personal data by us, you can revoke this consent at any time.
You have the right to change, correct, delete or restrict the processing of your data collected by us. If you want to change your data or our handling of it, for example, no longer want to receive promotional emails or delete all your data (right to be forgotten), just let us know free of charge and informally by email or phone. If we have legitimate reasons for processing your data or for asserting, exercising or defending legal claims, we unfortunately cannot delete your data.
You also have the right to data portability. You can request that we hand over all data that we process automatically on the basis of your consent or for the performance of a contract to you or a third party in a common, machine-readable format. You may also request the direct transfer of the data to a third party, insofar as this is technically feasible.
In the event of data protection violations, you can file a complaint with the responsible supervisory authority at any time. In matters of data protection law, this is the state data protection commissioner of the respective federal state in which the company operating a website has its registered office.
Our website, similar to the vast majority of other websites on the Internet, uses so-called cookies. These are small text files that are stored in your browser. Each cookie contains a unique ID that allows our website to recognize your browser.
Cookies are necessary for the error-free functioning of our website and are stored on the basis of Art. 6 (1) lit. f GDPR. Some cookies are deleted as soon as you leave our website, others remain stored on your device. Cookies are needed, for example, for the shopping cart of an online store, for stored login data, for recognizing returning visitors, for forwarding and recognizing pages already visited, for forms, the cookie notice itself and many other functions of a website.
You can delete cookies from your browser at any time, please refer to the relevant documentation / instructions for your browser. You can also block all cookies automatically, but then some features of our website will not work.
Contact by e-mail and telephone
On our website you will find our e-mail address and telephone number for the purpose of contacting us. If you call us or write an e-mail, you automatically agree that we may receive and respond to your phone number or e-mail address. Your data will not be stored unnecessarily (only for the purpose of answering, calling you back or when a cooperation is established) and will not be sold or given to third parties.
We have integrated Facebook on our website so that you can be informed about current posts and news. Facebook is a social network of the company Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. For our German and European site visitors, the company Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland is responsible for processing personal data.
We use Google Analytics on our website to see how many page visitors our website has. Google Analytics is a service provided by Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland). You must actively consent to the use of Google Analytics when you visit our site.
For us, the use of Google Analytics is necessary because we need to know how many page visitors our website has and which subpages they are interested in for our internal evaluation and planning. We cannot see if and when you as a person visited our website, because the personal data is anonymized.
You can object to the use of Google Analytics on our website by not agreeing to it at the cookie banner, installing this browser plugin from Google (https://tools.google.com/dlpage/gaoptout), or simply clicking on this link: Disable Google Analytics.
Google AdSense (Advertising on this website)
In order to finance the development and operation of our website, we need to display advertisements on our website. These advertisements are operated by the company Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland), which has the largest network of advertisers. The underlying advertising purpose is to be considered a legitimate interest within the meaning of the GDPR.
Google's Doubleclick feature allows the company to track which ads you have clicked on and which ads you have already been shown. Google uses this data to optimize the future ads you will see on our and other websites. In the process, cookies are stored in your browser, which do not collect any personal data and do not allow any conclusions to be drawn about your person.
Through the remarketing function, Google collects information via cookies about which websites you are visiting and which advertisements you click on. Based on this data, Google can show you advertisements that better match your interests. Your data is anonymized and does not allow any conclusions to be drawn about you personally.
We use videos from YouTube, which we incorporate into our website to provide you with added value in terms of content. YouTube (YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA) is represented by Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland). YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of art. 6 para. 1 lit. f GDPR.
When you visit one of our pages on which a YouTube video is embedded, a connection to YouTube is automatically established. The information that you have visited our website is transmitted to the YouTube servers. If you are registered and logged in to YouTube, this information is linked to your user account and YouTube stores that you have watched the video.
Online store and payment processing
When you place an order, you transmit personal data such as your name and address to us. This happens actively by placing an order and is necessary for the conclusion of the purchase contract and the shipment of goods. We only pass on your data to shipping companies and credit institutions if this is indispensable for the delivery of the goods or the payment processing. A further transmission of your data does not take place or only with your consent. The basis for data processing is art. 6 para. 1 lit. b GDPR, which allows the processing of data for the fulfillment of a contract or pre-contractual measures.
If you don't want to pay via Stripe, you can alternatively use PayPal or make a bank transfer.
We use the payment provider PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg) to process payments on our website.
Through PayPal we process all payments (bank transfers, credit card, PayPal,...), as this greatly simplifies our work. When you place an order, your personal data such as name and address are transmitted to PayPal. This information is necessary to process the payment and the purchase contract and may be transmitted to a credit reference agency or subcontractor for identity and credit checks or to fulfill contractual obligations. You will be informed before payment that the payment will be processed through a PayPal service. If you do not wish to transfer your data to PayPal, please contact us by e-mail or telephone.
We only process payments via PayPal if you have selected "PayPal" as the payment method. Otherwise, no data will be transferred to PayPal. If you want to pay via PayPal, your personal data such as name and address will be transmitted to PayPal. This information is necessary for payment processing and for the execution of the purchase contract and may be transmitted to a credit reference agency or subcontractor for identity and credit checks or to fulfill contractual obligations. You will be informed before payment that the payment will be processed through a PayPal service. If you do not wish to transmit your data to PayPal, please choose another payment method.
The transfer of your data to PayPal is based on art. 6 para. 1 lit. a GDPR (consent) and art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You can revoke your consent to data processing at any time, but a revocation does not affect the validity of past data processing operations. The data protection provisions of PayPal apply (https://www.paypal.com/de/webapps/mpp/ua/privacy-full).
Registration in the login area is optional, products can also be purchased without having to register in the login area. During registration only data is requested that is necessary for the creation of the invoice (business data such as name / company name and address) and the registration (e-mail address and password). All data is stored in a database on a server located in Germany. Passwords are always stored encrypted. The transfer of all data is also secure via https. Data is not passed on to third parties. There is a contract with the hoster (netclusive GmbH, Robert-Bosch-Str. 10, Haus I 56410 Montabaur) for the processing of order data.